Hub Administrator #SWANSEA #JOBS CLOSING Date: Monday 18th March 2019 at 10am

£17,550.00 per annum (pro rata) - approx. £9/hour

· Part time* - 22 hours per week

Fixed Term Contract – ends on or before 1st May 2020

· Swansea, South West Wales



The include hub administrator will support the day-to-day running of the hub by providing core administrative functions. You will work alongside the staff and volunteer team to ensure a safe and welcoming environment at the hub.

As a first point of contact for callers and visitors to the hub, you will need to be a friendly, approachable person with an understanding of the challenges faced by people involved in offending.

About Us:

Include (trading name of Gibran UK) is a not for profit organisation that has been providing free independent community support to offenders across Wales since 2006, supporting nearly 3k people in this time.

Our flagship project, the ‘include hub’, is shaped by ex-offenders to benefit this group and the wider community. The project is funded by the National Lottery Community Fund.

At the hub, there is access to 1:1 support, and open drop-in where people receive practical and emotional support, from basic needs (positive company, nutritious lunch, a hot shower, clothing), to involvement in groups or courses with a focus on participation in positive activities.

The hub’s design relies on the input of volunteers and its member, and offers Swansea a real opportunity to create a new model of working, one that is genuinely co-produced by people who benefit from the service, and offers the flexibility to give members what they want.

Job Role:

Welcome new members, you will be a friendly, welcoming person who’s confident in communicating with people from all walks of life without judgement. You would be expected to contribute towards the welcoming environment, getting visitors refreshments and being a good team player.

You will also be able to develop and sustain good relationships with partner organisations.

As an organised & IT literate individual, your role will include using a case management database; recording and monitoring the outcomes of the project, managing the include hub activities diary; co-ordinating the organisation of meetings & activities with the volunteer team; taking calls; receiving / responding to e-mails; managing petty cash and assisting volunteers in replenishing and ordering hub consumables.

It would be advantageous if you are also able to carry out basic booking keeping / financial administration tasks such as preparing, generating and paying invoices.

Additional Information:

Fixed Term Contract, ending on or before May 2020

Interviews week commencing 25th March 2019

· Part time* - 22 hours per week

To Apply:

For further information about this role and to apply please email: or telephone 01792 814792.

Closing Date: 10am, Monday 18th March 2019

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